Houserules
A warm welcome
We want to make your stay at B&B de Cley as pleasant as possible and do everything we can to make you feel as much at ‘home’ as possible. Therefore, the following rules apply to our B&B.
Adults only
To prevent any misunderstandings, it is important to mention that B&B de Cley is an ‘adults only’ accommodation. Bringing pets is not allowed.
Minimum stay
From March to September, we have a minimum booking requirement of 2 nights. From October to February, our B&B is also available for 1 night reservations.
Check in/check out
Check-in is possible between 3.30pm and 5.00pm. Any other time can be arranged in consultation. We kindly ask you to call half an hour in advance so we can warmly welcome you upon arrival. Check-out before 10.30am.
Key
You will receive 1 key upon check-in. In case of loss, we will charge €100 for a replacement lock. You are responsible for locking the doors of your accommodation and turning off the lights and heating yourself.
Bed linen and towels
When staying more than a week, the beds will be changed once a week. During your stay, you will have sufficient towels at your disposal.
Damage
B&B de Cley is in no way liable for any form of damage, loss, or theft that you may have or experience during your stay at our B&B. If any damage is caused to the accommodation or its furnishings during your stay, you must notify us of this.
Misconduct
In case of misconduct or gross negligence by (one of the) guests, we reserve the right to terminate the stay in our B&B immediately (without refunding any remaining days).
Ensuring hygiene
In the event that non-removable stains occur on the mattress, duvet, bedspread, decorative pillows, or towels during the stay, we will charge the guest for the resulting cleaning costs and/or the costs of replacing the materials.
Smoking not permitted
Smoking and drug use are prohibited in the rooms. All our rooms are equipped with synchronized smoke detectors.
Cancellation
- The cancellation costs are equal to the deposit costs.
- Only upon the judgment of the owner or manager (for example in case of emergencies), deviations from the cancellation policy may occur.
- To be eligible for any refund, the cancellation must be communicated directly to the owner via email or phone.
- After consultation, the agreed amount will be transferred within two weeks.
- No refund will be provided in case of early departure.
- We recommend taking out travel and/or cancellation insurance
Suitcase on the bed
We use white bed linen (from the brand Optidee). Because this is very valuable, we kindly request that you do not place suitcases and luggage on the beds, but on the designated luggage rack. If you do damage our bed linen, we will be obliged to charge € 189.
Parking
You can park your vehicle for free on the premises of B&B de Cley. We have also a charging station for 2 electric vehicles. We are not liable for any damage that may occur to your vehicle.
Payment
We require a 50% deposit within 48 hours of the reservation request. The remaining balance of the total amount can be paid before checking out.